Introduction
Core Updatex ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
This policy was last updated on May 15, 2024.
Information We Collect
We collect information about you in various ways when you use our website or services. This information may include:
Personal Data
When you book appointments, create an account, subscribe to our newsletter, or contact us, we may collect:
- Name, email address, phone number, and postal address
- Appointment history and service preferences
- Payment information (we do not store complete credit card details)
- Communications with our team
- Photos of your hair (with your explicit consent)
Usage Data
We automatically collect certain information when you visit, use or navigate our website. This information may include:
- IP address
- Browser and device characteristics
- Operating system
- Referring URLs
- Pages viewed
- Time spent on pages
- Time and date of visits
- Clickstream data
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services
- Process and complete transactions, and send related information including appointment confirmations and invoices
- Send administrative information, such as updates to our terms, conditions, and policies
- Respond to inquiries and provide customer support
- Send promotional communications, such as special offers or newsletters (you can opt out at any time)
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze usage patterns and trends to improve our services
- Detect, prevent, and address technical issues or fraudulent activities
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- With Your Consent: We may share your information with your consent in other cases not listed here.
We do not sell your personal information to third parties.
Your Rights
Depending on where you live, you may have certain rights regarding your personal information:
- Access: You have the right to request copies of your personal information.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Object: You have the right to object to our processing of your personal information, under certain conditions.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided in the Contact Information section below.
Cookie Policy
What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences.
- Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.
Managing Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Children's Privacy
Our services are not intended for use by children under the age of 16 without parental consent. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Core Updatex
Isabelle Forge
Jennifermouth BA15 2QE
United Kingdom
Email: [email protected]
Phone: +442160493348